Acceptable Use
These rules apply to anyone sending through the sesameSend services that AlphaFlow LLC runs. Break them and we may pause or end your service.
Consent and lists
Send only to people who asked to hear from you. Never use purchased, rented or scraped lists. We may ask how you collected yours.
Unsubscribes
Every marketing message needs a working unsubscribe link. Honor each unsubscribe promptly, and keep those addresses suppressed.
Content
No phishing, malware, fraud, deceptive headers, impersonation or illegal content. Send from your own verified domains.
Bounces and complaints
Keep bounces and complaints low. We pause a team automatically when, over 24 hours, its bounce rate reaches 5% (checked from 100 recipients) or its complaint rate reaches 0.1% (checked from 1,000).
Sending caps
Every hosted team has a daily sending cap. Don't split traffic across teams or accounts to get around it.
Enforcement
We may pause or suspend a team for abuse. If harm is under way, we may do it without notice.
Contact
Questions and abuse reports: neej@goalphaflow.com.